September 1, 2011
Avoiding Conversation Cruise Control
Too many of our language conventions stop progress, stop thinking, and stop dialogue. They simply trigger pre-scripted mindsets, personally and professionally.
When I hear someone say ABC, I automatically react with XYZ.
We can't lead, work, or have strong interpersonal relationships on cruise control.
But if anyone would interrupt this conversational cruise control, we'd have to engage in actually driving the conversation again, just as tapping on the brakes of a car on cruise control requires us to reengage with the gas pedal.
The next time you are involved in a conversation that seems to be following the usual unproductive formula, be the person with a foot on the brakes. You only have to tap it lightly to change the conversation. And changing the conversation is the only way we will we get to our desired destination.