Friday, April 27, 2012
Facilitation Friday #17: Reminders for Designing and Facilitating an Effective Session
In your facilitation efforts the opening on-ramps you use can dramatically increase how quickly the group can "get into traffic" and accelerate progress towards its goals. Your closing off-ramps can help ensure valuable insights and actions don't get lost for the next journey as well as reinforce the desired relationships among the participants.
While I'll address ramping up and winding down in a subsequent post, here are some of the high level reminders included in my own facilitation prep lists. Think of these as the Roman numerals in an outline with much more detail underneath. Because that detail is specific to individual facilitation style, use the markers listed below as a template or starting point for the checklist you might create for yourself.
Clarify purpose and objectives.
Conduct background research and preparation.
Gather data: participants, stakeholders, internal and external sources.
Design agenda with activity options for each segment.
Plan for the environment.
Communicate with participants: socialization and orientation to session.
Prepare any necessary materials (slides, handouts, reading, etc.).
Clarify session purpose, objectives, flow.
Identify what will be needed from participants to accomplish session goals.
Surface what each participant can contribute and how s/he might participate.
Clarify roles and expectations.
Create safe space for people to speak up, take risks, challenge norms, etc.
During the Core
Dig beneath the surface, distinguishing between symptoms and the problem.
What? So what? Now what? Move from idea to action.
What’s not being said?
Remain mindful of energy and engagement level: vary techniques as needed.
Watch participation patterns; adapt facilitation as needed.
Check in periodically: how are we doing so far?
Review results in relation to stated goals.
Revisit original agreements: how did we do?
Identify lessons learned: what do you want to remember for your future efforts?
Review individual commitments and next steps.
Share observations and recommendations; provide additional resources.
Follow-up on commitments made during session.
Conduct self-assessment; capture lessons learned; share as appropriate with colleagues.
Debrief with key contact(s).
Conduct evaluation (if not done on-site).
What are other major reminders you would include in these various stages?
To find earlier posts in these 2012 series, search for the label: facilitationfriday.
I once did many things for many people: strategy, speaking, program development, workshop design and more. While on extended sabbatical writing "Say Yes Less" and "A Manifesto for Macro-Management" I am still doing a limited number of keynotes and facilitation skills workshops.